FAQ.

01I tried to log in but I see only ‘wrong credentials’ info. What should I do?

02Why I cannot pay with Google Play Cards?

03The store’s page isn’t opening.

04I cannot buy a pack of Power-Ups with coins.

05After following the link to the Store, I cannot see anything there (looks like the Store is empty).

06I’m unable to log into the Store.

07Once I enter the Store, I see the following message: “Please enable cookies to continue...”

08I can’t remember my password and I’m unable to reset it.

09I cannot see the offer that my clanmate has.

10Sometimes I don’t see the offers connected to Events.

11I only see offers in foreign currencies.

12The Store is visible in a foreign language.

13I would like to use a different payment method.

14The transaction is rejected by Xsolla / payment provider.

15I have completed my purchase, but the items haven’t reached my in-game account.

16I’ve completed my purchase, but I have been charged twice.

17How to cancel my purchase?

18In which countries is it not possible to use Xsolla?

19How can I contact you?